Payment Policy

The Customer shall agree to make payment of the Company’s invoices in accordance with the terms of the Company or as per the terms agreed between the customer and the Company in writing. In the absence of such an agreement in writing it shall be presumed that the customer has agreed to the general payment terms of the company i.e. to pay the full invoice value within 7 days from the invoice. Such payments shall be made by cheque or electronic transfer or as the Company shall direct.

For the avoidance of doubt the price to be agreed between the Customer and the Company does not include the charges for any service or services which are quoted and billed separately by the Company.

The Customer is not entitled to set off against any of the Company’s invoices for the Products any money owed by the Company to the Customer.

If the Customer is late in paying any of the Company’s invoices then the provisions of the EU Regulations (Late Payments in Commercial Transactions) 2012 shall apply and the Company shall be entitled to sue the Customer for all outstanding sums validly due and owing to the Company.

Until the Company receives full payment in respect of any overdue invoices for the Products, title in and to the Products shall not pass to the Customer and the Company shall be entitled to refuse to provide any further Products to the Customer until all outstanding sums due to the Company are paid. The Company shall also be entitled to take back its Products from the Customer which may involve the cancellation of ordered Product or the withholding of ordered Product.

The Customer shall not be entitled to delay or withhold any payment to the Company for any delay arising from the non-performance or non-delivery by any Third Party Suppliers or contractors.

The remedies available to the Company under these Terms are additional to its general rights and remedies under statute and by law.

The Customer acknowledges and accepts that if payments are made to the Company by cheque, no Product will be supplied until cleared funds are available to the Company.

The Customer acknowledges that the Product is supplied on a strict no-refunds and no-returns basis.

The Company accepts cash payments and payments by credit/debit card.

In the event that the Company agrees to accept returns from a customer, a restocking charge of 25% will apply

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TILEX IRELAND